Turbo Plumbing Privacy Policy

Turbo Plumbing respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you use our website, request service, or communicate with our team.

1. Information We Collect

When you contact Turbo Plumbing, request a quote, or schedule service, we may collect: Your name, address, email, and phone number, Details about your plumbing needs or service request, Payment information (when applicable), or IP address and general location (via website analytics tools).

2. How We Use Your Information

We use your information to: Respond to service requests or quote inquiries, Schedule and perform plumbing services, Process payments and send invoices, Communicate updates about your service appointment, or Improve our website, services, and customer experience.

3. Sharing Your Information

Turbo Plumbing does not sell, rent, or trade your personal information. We may share your information only when: Required by law or legal process, Necessary to process payment transactions, or Working with trusted third-party service providers (such as scheduling or billing software) who agree to keep your information secure.

4. Data Security

We use secure systems and encryption to protect your personal information. Only authorized team members have access to your data, and we take reasonable measures to prevent unauthorized use, disclosure, or loss.

5. Cookies & Website Analytics

Our website may use cookies and tracking tools (such as Google Analytics) to collect information about how visitors use the site. These tools help us improve website performance and user experience. You may disable cookies in your browser settings, but some site features may not function properly.

6. Your Privacy Rights

You may request to review, update, or delete the personal information we hold about you. To make a request, contact us here.

7. Policy for Minors

Our services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age.

8. SMS Privacy

Turbo Plumbing Organization, LLC may collect and use your mobile phone number to send text messages when you provide the applicable consent. Messages may include appointment confirmations, scheduling updates, service notifications, customer-care communications, and, when separately authorized, promotional or marketing messages. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver and support our messaging services. Your consent to receive text messages is not a condition of purchasing any goods or services.